How to delete your account?

Can I see who has shortlisted me?

Yes, premium users can see who has shortlisted their profile, helping you identify matches who are genuinely interested.

What are read receipts, and how do they work?

With premium membership, you get read receipts, allowing you to see when your messages have been read, making communication more transparent and efficient.

How can I recognize and avoid fraud?

To avoid fraud, be cautious of suspicious profiles or messages. Always verify profiles through selfie verification before engaging in personal conversations. If you encounter anything unusual, report it to our team, and we’ll take action promptly.

What types of activities are included in UrbanMatch Mixers?

Our mixers include a variety of fun activities like icebreakers, group discussions, speed dating rounds, and themed group activities to help you connect with others and enjoy the experience.

Is there a cost to attend an UrbanMatch Mixer?

The cost for attending an UrbanMatch Mixer will be clearly mentioned in the app when you sign up. Some mixers may be free, while others may have a small fee depending on the event type. Be sure to check the event details for accurate pricing information.

Step 1: Open the UrbanMatch App

Step 2: Go to Home page and tap on your profile picture at the top right corner.

Step 3: Tap on settings.

Step 4: You will see a Delete Account option at the bottom of this page. Tap on it.

Step 5: Choose the reason for the deletion of account, type delete in the box below and tap on delete account.

Step 6: Finally, tap Yes if you are sure you want to delete your account.

How do I know if I’ve made a connection during a mixer?

If you’ve clicked with someone, you can exchange contact details or continue chatting through the app after the event. It’s all about nurturing the connection and taking the next step when you’re ready.

What happens if I miss an UrbanMatch Mixer?

If you miss a mixer, don’t worry! We regularly host new mixers, and you can always register for upcoming ones through the app. Keep an eye out for future events and sign up early!

Can I attend multiple mixers in a month?

Yes! You can attend as many mixers as you like, giving you more chances to meet the right match.

Will the mixers be available in my area?

We offer both in-person and virtual mixers, so whether you’re local or far away, there’s always a chance for you to join in. Just check the app for upcoming events near you or virtually.

Are the mixers online or in-person?

Our mixers are hosted both online and in-person, depending on the event. We offer online mixers through the UrbanMatch app for those who prefer connecting from anywhere.

Can I set privacy settings on my profile?

Absolutely! Take control of your profile by heading to Settings and selecting the appropriate options according to your preferences.

Can I control who can visit my profile on the site?

You bet! Our platform allows you to have complete control over who can visit your profile.

Is my data safe?

Yes! Your data is encrypted and stored securely. We take your privacy seriously and adhere to strict data protection policies to ensure your personal information is safe and protected.

How can I recognize and avoid fraud?

To avoid fraud, be cautious of suspicious profiles or messages. Always verify profiles through selfie verification before engaging in personal conversations. If you encounter anything unusual, report it to our team, and we’ll take action promptly.

What is selfie verification?

Selfie verification is a security feature that requires you to take a selfie to confirm your identity. This process ensures that the person behind the profile is authentic, adding an extra layer of security to your account.