Frequently asked questions

What are UrbanMatch Mixers?

UrbanMatch Mixers are events designed to bring together like-minded singles, both in-person and virtually, for genuine conversations and meaningful connections. Whether you prefer to meet face-to-face or from the comfort of your home, these mixers offer a relaxed and supportive environment to meet potential matches.

How do UrbanMatch Mixers work?

At our in-person mixers, you’ll engage in fun activities and icebreakers to help you connect with others. If you can’t make it to an offline event, you can join our virtual mixers from anywhere. Both formats focus on quality connections and create opportunities for real conversations.

Can I join a virtual mixer if I’m unable to attend in person?

Yes, absolutely! If you can't make it to an in-person event, you can always join a virtual mixer. We offer flexible options to ensure that everyone can participate, regardless of location.

What should I expect at an UrbanMatch Mixer?

Expect a friendly, relaxed environment where you can meet other singles who share your values and interests. We’ll guide you through icebreakers and activities designed to make connections easy and natural. It's not about the pressure—just real conversations and potential sparks!

Can I get my ticket at the Venue?

Get Your Tickets Now or Miss Out on the Fun!

What is the UrbanMatch app?

UrbanMatch is a matchmaking app designed specifically for South Asians, offering a secure platform to connect with perfect matches who share your values, interests, and long-term goals.

How do I create my profile on UrbanMatch?

Simply sign up, complete your basic details, and go through the selfie verification process. Once that's done, you can fill out your profile with hobbies, goals, and deal breakers.

How does UrbanMatch ensure my privacy?

Your privacy is our top priority. The app allows you to control who sees your profile, photos, and other personal information. You can also hide certain details until you're ready to share them.

Can I update my personal details after creating my profile?

Yes, you can update your profile at any time, including your date of birth, marital status, or any other information. Simply go to your profile settings to make any changes.

How are matches suggested to me?

Matches are suggested based on your profile details, preferences, and values. Our algorithm focuses on finding connections that align with your interests and long-term goals, ensuring quality over quantity.

Can I interact with my matches directly?

Yes, once you find a match, you can start messaging them through the app. We provide a space for meaningful conversations, so you can get to know each other better before taking the next step.

How do I know if someone is serious about finding a partner?

We encourage all members to be open and honest about what they’re looking for. Profiles that are complete and include detailed preferences and values are more likely to attract serious connections.

What makes the premium membership worth it?

Premium membership unlocks exclusive features like having up to 3 active chats simultaneously, horoscope matching, access to detailed partner preferences, and more personalised connections for a seamless experience.

Can I see who has viewed my profile with a premium membership?

Yes, premium users can see a list of people who have viewed their profile, giving you better insights into who might be interested in you.

What is the horoscope matching feature?

Horoscope matching allows premium users to check astrological compatibility with their potential matches, which is a popular preference in South Asian culture.

How many chats can I have at a time with premium?

Premium members can have up to 3 active chats simultaneously, ensuring you focus on meaningful conversations without being overwhelmed.

Can I see who has shortlisted me?

Yes, premium users can see who has shortlisted their profile, helping you identify matches who are genuinely interested.

What are read receipts, and how do they work?

With premium membership, you get read receipts, allowing you to see when your messages have been read, making communication more transparent and efficient.

What is selfie verification, and why is it necessary?

Selfie verification is a quick process where you take a photo of yourself to confirm your identity. This helps ensure that all users are real, providing a safer and more trustworthy environment.

How do I know if someone is a good match for me?

Based on your preferences and interests, UrbanMatch uses your profile details to suggest people who align with what you're looking for. You can also chat with their digital twin first to see if you click!

Can I change my preferences or interests later?

Absolutely! You can update your preferences, hobbies, goals, and deal breakers at any time by going to your profile settings.

What are UrbanMatch Mixers?

UrbanMatch Mixers are events designed to bring together like-minded singles, both in-person and virtually, for genuine conversations and meaningful connections. Whether you prefer to meet face-to-face or from the comfort of your home, these mixers offer a relaxed and supportive environment to meet potential matches.

How do UrbanMatch Mixers work?

At our in-person mixers, you’ll engage in fun activities and icebreakers to help you connect with others. If you can’t make it to an offline event, you can join our virtual mixers from anywhere. Both formats focus on quality connections and create opportunities for real conversations.

Can I join a virtual mixer if I’m unable to attend in person?

Yes, absolutely! If you can't make it to an in-person event, you can always join a virtual mixer. We offer flexible options to ensure that everyone can participate, regardless of location.

What should I expect at an UrbanMatch Mixer?

Expect a friendly, relaxed environment where you can meet other singles who share your values and interests. We’ll guide you through icebreakers and activities designed to make connections easy and natural. It's not about the pressure—just real conversations and potential sparks!

Can I get my ticket at the Venue?

Get Your Tickets Now or Miss Out on the Fun!

Are the mixers gender-balanced?

Yes, we ensure our mixers are gender-balanced, creating a fair and comfortable space for everyone to connect.

What types of activities are included in UrbanMatch Mixers?

Our mixers include a variety of fun activities like icebreakers, group discussions, speed dating rounds, and themed group activities to help you connect with others and enjoy the experience.

Is there a cost to attend an UrbanMatch Mixer?

The cost for attending an UrbanMatch Mixer will be clearly mentioned in the app when you sign up. Some mixers may be free, while others may have a small fee depending on the event type. Be sure to check the event details for accurate pricing information.

What should I wear to an UrbanMatch Mixer?

For in-person mixers, wear something comfortable yet stylish. The goal is for you to feel confident and at ease. For virtual mixers, just make sure you look presentable on screen—your personality does the rest!

Can I bring a friend to an UrbanMatch Mixer?

Currently, our mixers are designed for singles only, as the focus is on creating meaningful connections. However, feel free to share the experience with friends and encourage them to join future mixers!

How do I know if I’ve made a connection during a mixer?

If you’ve clicked with someone, you can exchange contact details or continue chatting through the app after the event. It’s all about nurturing the connection and taking the next step when you’re ready.

What happens if I miss an UrbanMatch Mixer?

If you miss a mixer, don’t worry! We regularly host new mixers, and you can always register for upcoming ones through the app. Keep an eye out for future events and sign up early!

Can I attend multiple mixers in a month?

Yes! You can attend as many mixers as you like, giving you more chances to meet the right match.

Will the mixers be available in my area?

We offer both in-person and virtual mixers, so whether you’re local or far away, there’s always a chance for you to join in. Just check the app for upcoming events near you or virtually.

Are the mixers online or in-person?

Our mixers are hosted both online and in-person, depending on the event. We offer online mixers through the UrbanMatch app for those who prefer connecting from anywhere.

Can I expect meaningful one-on-one interactions at the mixers?

Absolutely! We prioritise creating a comfortable space for meaningful one-on-one interactions. Whether in-person or online, we ensure that each participant has the chance to connect with others in a more personal and engaging way.

How can I participate in an online mixer through the app?

Simply register for the event on the UrbanMatch app. Once the event starts, you'll be connected with fellow attendees for one-on-one breakout rooms and fun icebreakers.

What should I expect during the mixer?

Expect a mix of fun icebreakers, engaging activities, and the chance to meet like-minded people. Whether online or in-person, every mixer is designed to encourage genuine connections!

Do I need to prepare anything before the mixer?

Nothing too serious! Just bring your best self and maybe a fun icebreaker to get the conversation going. If it's an online mixer, make sure your app is updated, and you're all set!

Can I join a mixer if I’m shy or nervous?

Of course! We’ve all been there. Our mixers are designed to make everyone feel comfortable. The icebreaker activities and the relaxed atmosphere will help ease any nerves.

Will the mixers be held regularly?

Yes! We host mixers regularly, both online and in-person, so there’s always a chance to meet new people and engage in meaningful conversations. Keep an eye on the app for updates!

Can I set privacy settings on my profile?

Absolutely! Take control of your profile by heading to Settings and selecting the appropriate options according to your preferences.

Can I control who can visit my profile on the site?

You bet! Our platform allows you to have complete control over who can visit your profile.

Is my data safe?

Yes! Your data is encrypted and stored securely. We take your privacy seriously and adhere to strict data protection policies to ensure your personal information is safe and protected.

How can I recognize and avoid fraud?

To avoid fraud, be cautious of suspicious profiles or messages. Always verify profiles through selfie verification before engaging in personal conversations. If you encounter anything unusual, report it to our team, and we’ll take action promptly.

What is selfie verification?

Selfie verification is a security feature that requires you to take a selfie to confirm your identity. This process ensures that the person behind the profile is authentic, adding an extra layer of security to your account.