Frequently asked questions
Absolutely! Take control of your profile by heading to Settings and selecting the appropriate options according to your preferences.
You bet! Our platform allows you to have complete control over who can visit your profile.
Upload your photos, click on "Verify" below your profile picture, and let our camera capture your selfie. We'll compare it with your uploaded photos to ensure your profile is verified.
Your data is our top priority! We're a bunch of protective folks who go the extra mile to keep your information safe and secure. Rest assured, your privacy is of utmost importance to us. Check out our [Privacy Policy link] for more details.
Ready for a new level of connection? Sometimes photos just don't do justice. That's why we encourage you to upload short videos. It gives others a chance to see the real you in action!
If you encounter any suspicious profiles, click on the profile and select the three dots in the top right corner. Choose "Report" and provide the reason for reporting the profile.
This message indicates that the profile was involved in activities violating our Terms of Use, such as uploading inappropriate content, sharing malicious links, or repeatedly being reported by other users. We take such actions to maintain a safe and respectful community.
Please reach out to us through our "Contact Us" page, and we will promptly resolve the issue for you.
Gender selection can only be made during the registration process and cannot be changed afterward.
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Absolutely! Take control of your profile by heading to Settings and selecting the appropriate options according to your preferences.
You bet! Our platform allows you to have complete control over who can visit your profile.
Upload your photos, click on "Verify" below your profile picture, and let our camera capture your selfie. We'll compare it with your uploaded photos to ensure your profile is verified.
Your data is our top priority! We're a bunch of protective folks who go the extra mile to keep your information safe and secure. Rest assured, your privacy is of utmost importance to us. Check out our [Privacy Policy link] for more details.
Stay safe by avoiding clicking on any links sent by other users, contacting users outside of UrbanMatch before establishing trust, and sharing financial information under any circumstances.